FAQ

I just signed up, but cannot find my members access details

Your login details have also been automatically emailed to you in your members welcome email. 

Please make sure that the email is not stuck in spam or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns policy?

For digital purchases, we have a sixty day money-back guarantee. For physical products, we accept returns up to sixty days of your purchase date. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my package to get to me?

Digital orders are delivered immediately after payment is received, and are also emailed to you. You may wish to check your spam inbox to check your login information has not been sent there. 

Physical purchases will be fulfilled in 3-5 business days.

Your package will be sent with USPS and can take up to twenty-one days and you will receive a shipping notification once your order has been dispatched which will contain your tracking information.

What does it cost to ship my order?

For all US purchases the shipping and handling costs are $8.25, for all Canadian order $14 and international purchases $25.